FAQ ?
All our products are crafted with certified organic ingredients sourced directly from nature. We avoid synthetic chemicals, artificial fragrances, parabens, and harmful additives. Each ingredient is carefully chosen for its purity and natural benefits to ensure safe and effective skincare.
Absolutely. We are committed to cruelty-free practices. Nirvana never tests on animals, and we ensure that all our ingredients are sourced from suppliers who share our cruelty-free values.
We prioritize eco-friendly packaging that’s recyclable, reusable, or biodegradable. From glass bottles to minimal plastic use, our goal is to reduce waste and minimize our environmental footprint.
Yes. Our formulations are gentle and free from harsh chemicals, making them ideal for all skin types, including sensitive skin. However, we recommend performing a patch test if you have highly reactive skin, to ensure compatibility with our products.
Since our products are made with natural and organic ingredients and without synthetic preservatives, they generally have a shelf life of 12–18 months. We recommend storing them in a cool, dry place away from direct sunlight to maintain their freshness and efficacy.
No. We only use natural essential oils for scenting our products, ensuring that our formulations are free from synthetic or artificial fragrances, which can irritate the skin.
Most of our packaging is recyclable! You can recycle glass bottles, cardboard boxes, and certain plastic components through your local recycling program. We are also working on expanding our refill and return programs to further reduce waste.
Sustainability is at the heart of our mission. We believe that skincare should not come at the expense of the planet. That’s why we prioritize eco-friendly practices throughout our sourcing, production, and packaging processes to ensure that our products not only benefit your skin but also have a minimal environmental impact.
We understand that every skin type is different. Our product descriptions include details about the benefits for specific skin types. If you’re unsure, feel free to reach out to our customer service team for personalized recommendations.
All Nirvana products are made in small batches to ensure freshness, and we follow strict quality control standards. When buying directly from our website or authorized retailers, you can be sure you’re getting authentic, high-quality products.
Many of our products are safe for use during pregnancy and nursing, as they contain natural ingredients. However, we recommend consulting with your healthcare provider before starting any new skincare routine during this time, especially when using products containing essential oils.
You can reach out to our customer service team via email at in**@ni********.com or through our website’s contact form. We’re here to help with any questions or concerns you may have.
We work hard to restock out-of-stock products as quickly as possible. Since our products are made with fresh, natural ingredients in small batches, restocking times can vary. Typically, products return within 2 to 4 weeks, but for more accurate updates, we recommend signing up for our back-in-stock notifications or checking the product page regularly.